Summary of our market study

French market estimated at 3 billion euros

The industrial cleaning market, which focuses on professional cleaning services for offices, public spaces, industrial sites, healthcare and transport facilities, is a highly competitive business-to-business sector.

The market is highly fragmented, with some very large global players, but also a large number of SMEs and self-employed contractors.

The office segment has become the main revenue generator for industrial cleaning, accounting for around 40% of market sales. The residential and industrial sectors follow, with 11%.

Larger companies are moving into office sectors, while smaller companies are concentrating on residential and niche sectors.

The expansion of commercial real estate, which has doubled since the 1980s to over a billion square meters, is a key driver of market development.

Demand for specialized cleaning in areas such as operating theatres, cleanrooms and laboratories is expanding the scope of the market.

Players in the industrial cleaning market

  • Onet
  • ISS: A heavyweight in the business services sector
  • Atalian Propreté: Subsidiary of the Atalian groupOnet Propreté et Services: A major player in the sector, present on the market for many years
  • GSF Propreté: Pure player in the cleaning sector
  • Elior Services Propreté: Subsidiary of the Elior catering group
  • Sodexo Hygiène et Propreté: Another giant in the food industry, Sodexo has diversified into cleaning services.
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Summary and extracts

1 Market overview

1.1 Presentation and definition of the market

The industrial washing defines a paid cleaning service of premises for professional use. These premises may be places where the following are carried out a tertiary activity (offices and administrations), locations receiving public (shopping centres and stores), locations related to the industry (plant and laboratory), sites of health or from transport . Unlike routine cleaning, industrial cleaning requires very specific machinery and a slightly superior know-how.

It is therefore a market exclusively "business to business" This is an area where competition is intense because it is extremely complex to differentiate a cleaning offer.

In France, there are many companies offering industrial cleaning services, and may offer other services, such as waste management. INSEE includes industrial cleaning within the broader cleaning sector as a whole, which is characterised by low margins a low concentration a limited capital requirement and a low-skilled labour After a contraction between 2013 and 2016, the market experienced a new lease of life and grew by 37% over the following three years.

The industrial cleaning market was therefore booming when it was confronted with the coronavirus crisis, an analysis of the first post-containment returns in the market is therefore included in the study.

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