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1 Market overview

1.1 Definition and scope of study

Hair care products include all products that soothe, wash and care for the scalp. They include shampoos, conditioners, masks and oils, gels, lacquers, mousses or colorations. It is more globally part of the hair care market, which includes the category of hair accessories.

The hair care market is very competitive, and there is a constant effort in R&D to develop niche products or to reduce the environmental impact of the products created. Although the global industry is dominated by the United States, China is the second largest and its growth could lead the Asian region to become one of the major hair care markets. The rise of e-commerce, as well as a growing middle class, will fuel growth in this region in the coming years.

In Italy, the ultra-competitive sector has seen its market evolve over the past 10 years, whether in terms of value, volume or supply with the emergence of many new products. While the price war has decreased the average price of products by 8.5% between 2008 and 2017, the number of products sold is constantly increasing. At the same time, there is a growing demand for premium products. Large groups such as L'Oreal, Procter & Gamble and Unilever have the largest market share.

The Coronavirus crisis has strongly impacted the hair care market in Italy. First of all, the closure of hairdressing salons and retail stores has caused a drop in sales of various products, but on the other hand has largely contributed to the growth of e-commerce. The social isolation caused by the health crisis has also strongly changed consumer habits. While the pandemic has increased the amount of time people spend on personal care, new needs have emerged, such as the trend towards organic products which represent a growing share of the market. Finally, in order to contrast with the current hyper-specialization of products, hybrid products could emerge to reconcile care and style.

List of charts presented in this market study

  • Évolution du chiffre d'affaires des produits de soins capillaires
  • Évolution des ventes de produits de soins capillaires
  • Size of the global hair care market
  • Total des fabricants de produits de soins capillaires
  • Employés dans le secteur des produits de soins capillaires
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Latest news

How L'Oréal's AI helps you look your best - 31/05/2024
  • - The "Beauty Genius" app: Scheduled to launch in the US in autumn, then in France.
  • - Using AI for beauty diagnostics
  • - Since acquiring ModiFace in 2018, L'Oréal has launched a skin diagnosis based on a selfie.
  • - Over 100 million uses of diagnostic tools in one year.
  • - Investment in technology and AI: 1 billion euros.
  • - Creation of the L'Oréal GPT for its 90,000 employees
Behind the glamour, L'Oréal's massive investments in its French factories - 01/05/2024
  • - 38 L'Oréal plants worldwide.
  • - 11 plants located in France, employing 3,000 of the country's 15,000 employees.
  • - 500 million euros invested by L'Oréal over the last five years in its French industrial base.
  • - French production accounts for 25% of L'Oréal's worldwide production volume, 80% of which is destined for export.
  • - The Caudry (Nord) plant is one of L'Oréal's largest, with 500 employees and 97% of production supplied to international markets.
  • - 7,000 new products launched each year by L'Oréal.
  • - Prada skincare products and Ralph Lauren fragrances manufactured in France since their integration into L'Oréal in 2019.
  • - 100% of L'Oréal group fragrances are made in France.
L'Oréal becomes number one in luxury cosmetics and dethrones Estée Lauder - 11/02/2024
  • 2023: the strongest year of sales growth in 20 years
  • L'Oréal, the world leader in this sector, becomes number one in the prestige skincare, make-up and fragrance segment, sold in department stores and perfumeries. It dethrones the American Estée Lauder(Estée Lauder, Clinique, La Mer, Jo Malone, Frédéric Malle, Tom Ford...).
  • sales of L'Oréal Luxe (Lancôme, Yves Saint Laurent, Biotherm, Armani, Kiehl's, Helena Rubinstein...) rose by 4.5% in 2023 to 14.92 billion).
  • L'Oréal has outperformed the luxury goods market for 13 years
  • Total group sales 41.2 billion euros in 2023 (+ 11%).
  • World leader in fragrances and skincare products.
  • Comeback ofHelena Rubinstein, thebrand founded in the United States in the early 20th century and owned by L'Oréal since 1984
  • In 2023, Helena Rubinstein exceeded one billion euros in sales.
  • Sales have increased 10-fold in ten years.
  • L'Oréal Luxe controls 32% of the prestige products market.
  • Perfumes: 20% growth.
  • Success of "La Vie est Belle", Valentino and Prada licensed fragrances (Paradoxe), Yves Saint Laurent's Libre, second best-selling fragrance for women in Europe.
  • Good start for MYSLF
  • The division dedicated to consumer products (L'Oréal Paris, Garnier, Maybelline...) has overtaken L'Oréal Luxe again

Another record year for L'Oréal - 09/02/2024
  • -Cosmetics market growth in 2023: 8.5
  • - Increase in L'Oréal sales in 2023: 7.6% (published), 11% (comparable data)
  • - L'Oréal sales in 2023: 41.18 billion euros
  • - Number of L'Oréal "billionaire" brands in 2023: 12
  • - Growth of L'Oréal's consumer division in 2023: 8.2
  • - L'Oréal consumer division sales in 2023: Over 15 billion euros
  • - L'Oréal Paris sales in 2023: 7 billion euros
  • - L'Oréal dermatological division sales in 2023: 6.4 billion euros
  • - L'Oréal dermatological division growth in 2023: 25.5
  • - Sales growth for L'Oréal's luxury division in 2023: 2% (organic)
  • - L'Oréal luxury division sales in 2023: 14.9 billion euros
  • - L'Oréal growth in Europe in 2023: 14% (published), including 9.2% in the year-end period
  • - L'Oréal growth in the United States in 2023: 10%.
L'Oréal and dermocosmetics - 12/05/2023
  • Worldwide sales of dermocosmetics products: €20 billion.
  • Share of dermocosmetics in the beauty market: over 8%.
  • L'Oréal Dermatological Beauty Division sales in 2022: 5 billion euros, with growth of 22% over the previous year.
  • Sales growth for this L'Oréal division in the first quarter of 2023: 30%.
  • In France, dermocosmetics is present in specific distribution networks such as pharmacies, parapharmacies and selective distribution.
  • The Avène brand of the French Pierre Fabre group is expected to break the billion euro barrier for the first time this year.
With its Carita skincare brand, L'Oréal is making a name for itself in the luxury segment :Carita, a luxury brand from L'Oréal. - 24/04/2023
  • Espace Carita: historic 1,800 m2 salon, reopening in October 2022.
  • L'Oréal Luxe: Group's leading division, with sales of 14.6 billion euros in 2022
  • Share of high-end customers: Nearly 40% of market value in 2022, versus 35% in 2021
  • L'Oréal Luxe growth: 18.6% in 2022 (+10.2% on a like-for-like basis), outperforming market growth of 8% in 2022.
  • Lancôme: World's leading luxury beauty brand, with sales of over 3 billion euros.
  • Global fragrance market: Up from $40 billion to $48 billion between 2013 and 2022, and expected to exceed $50 billion in 2024.
  • With brands such as Lancôme, Helena Rubinstein and Kiehl\'s, L\'Oréal Luxe is expected to grow by 18.6% in 2022, outpacing a market up 8%.
  • Acquisition of Takami in 2021, created by the founder of dermatological clinics in Tokyo (50 million euros in sales), and of Mugler and Azzaro fragrances, acquired in 2020 from Clarins (340 million euros in sales)

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

L'Oréal Groupe
Unilever Italia
Colgate Palmolive
KIKO Milano
Sodalis Group

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