Summary of our market study

The French automotive maintenance market is worth over 25 billion euros.

The global automotive maintenance and repair market is valued at around $800 billion, and is growing at an annual rate of 7%.

The French maintenance market is highly dynamic. The number of cars on the road is rising steadily. Vehicle longevity is increasing. The number of vehicles on the road exceeds 30 million, with an average age of over 8 years.

This dynamic is the result of advances in vehicle technology and regulatory requirements.

This car population requires increasingly sophisticated maintenance and is more dependent on professional services. The resurgence of technological innovation in the automotive sector means that professionals need to use cutting-edge tools and techniques.

The rapid growth of electric and hybrid vehicles is creating new needs.

More than 60 million after-sales service operations are carried out on passenger vehicles every year.

Players in the automotive maintenance and repair market

  • Approved repairers (levels 1 and 2): These establishments are synonymous with trust and quality, often backed by carmakers. They are authorized to carry out warranty and recall repairs, and generally have direct access to original equipment manufacturer (OEM) parts, up-to-date training and the latest diagnostic tools.
  • Auto Repair Mechanics (ARMs): Known for their personalized service, ARMs are generally small, independent shops. They pride themselves on their know-how and customer-centric approach, and often serve a loyal clientele who appreciate the one-to-one relationship and reliable service over time.
  • Auto centers (Feu Vert, Norauto): Positioned as a one-stop solution for a variety of automotive needs, auto centers offer a full range of maintenance services. Many also sell auto parts and accessories, combining retail and service for a complete customer experience.
  • Fast repairers: Fast repairers, as their name suggests, specialize in fast services. They are ideal for customers looking for fast, often "drive-in-drive-out" maintenance work, such as oil changes, battery changes or headlamp replacements.
  • Tire specialists: Specializing in tires, these experts offer services ranging from tire sales and installation to wheel adjustment and balancing. They play a crucial role in ensuring vehicle safety and performance through their specialized offerings.
  • Dismantler-recyclers: This industry segment is gaining in importance with the emphasis on sustainable development. Dismantler-recyclers manage end-of-life vehicles, recovering parts for reuse and recycling materials, thus contributing to the circular economy.

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Summary and extracts

1 Market overview

1.1 Definition and scope of study

The automotive maintenance and repair market involves checking the condition of vehicle components and replacing consumables. in addition to mechanical repairs, vehicle servicing also covers electronic repairs, maintenance, body and paintwork repairs, tires, windows and seats.

The market is made up of a variety of players, divided between manufacturer networks and independent repair. According to ANFA, the players in the automotive maintenance-repair sector are as follows

  • Level 1 and 2 approved repairers
  • Automotive repair mechanics (MRA)
  • Auto centers
  • Fast repairers
  • Tire specialists
  • Dismantler-recyclers

Rising average vehicle age, increasing average number of kilometers driven per vehicle and growing awareness of road safety are fuelling growth in the global automotive repair and maintenance market. With a 33% market share, Asia-Pacific is in first place, closely followed by Europe with 30%.

The French market is experiencing a period of growth, following the contraction in business in 2020. By 2022, the market will be worth 25.1 billion euros, a figure that has been rising sharply over the past two years.

Innovations in automotive technology are set to change the habits of mechanics and workshop technicians, whose work is dependent on vehicle technology. The use of new technological tools will become imperative, even for activities with a low level of complexity.

1.2 The global automotive service and repair market

The global market for automotive repair and maintenance services was estimated at US$***.* billion in ****, and is expected to grow at a rate of *.*% per year to ****.

World, ****-****, in billions of US dollars Source: ****

The global market is highly consolidated, with a small number of players holding a large share. ...

1.3 French market in good shape

To study sales linked to automotive maintenance and repair in France, we use NAF code **.**A: "Maintenance and repair of light motor vehicles".

Growth in sales (***) in motor vehicle maintenance and repair France, ****-*****, in billions of euros Source: ****

We then observe that the market has been in a steady growth ...

2 Demand analysis

2.1 Demand based on the number of used vehicle registrations

The automotive maintenance market depends to a large extent on the evolution of the French vehicle fleet, and the nature of new registrations (***).

Trend in the share of used vehicles in new registrations France, **** - ****, in % Source: ****

On average, used vehicles have accounted for three-quarters of new registrations over the past ...

2.2 A demand whose structure is set to change over the coming years

According to theANFA observatory, the number of maintenance and mechanical repair operations on passenger vehicles fell until ****, but has been on an upward trend since then. However, TCG Conseil, in its **** outlook report, is betting on a very slight fall in the number of after-sales operations by ****, which would be largely ...

2.3 Focus on electric vehicles, where maintenance requirements differ from those for combustion engines

As mentioned in the previous section, demand for vehicle maintenance and servicing is likely to evolve in tandem with vehicle motorization. For this reason, we need to look at the trend in new vehicle registrations in France:

Evolution of the type of energy used in new vehicle sales France, ****-****, in ...

2.4 The number of road accidents as a reason for application

to get a complete picture of the reasons behind the demand for car servicing, we need to look at the statistics on road accidents:

Number of bodily injury accidents France, **** - ****, in thousands Source: ****

The number of road accidents is another determinant of demand for automotive maintenance and repair. Accidents have ...

2.5 New demand trends: LOA and LCD/LLD

Leasing with a purchase option is becoming increasingly popular, and this is benefiting the car maintenance market. This type of leasing often includes vehicle maintenance.

Trend in the amount allocated to financing new private vehicles France, **** - ****, in millions Source: ****

For almost ten years now, the amounts allocated to financing new ...

3 Market structure

3.1 The structure of the automotive maintenance and repair sector

Automotive service and repair value chainFrance

In the general structure of the French market, thefollowing types ofplayer can be distinguished:

Independent garages: These are mechanics and/or car repairers who are not part of official brand networks. They are generalists, and may often have a complementary specialist activity (***). They may also ...

3.2 Companies and their employees

Since ****, the number of companies dedicated to the maintenance and repair of light vehicles has risen steadily, from just over **,*** to over **,***. Since ****, more and more micro-businesses have been set up in the sector, a trend that has been accentuated by the opening up to competition imposed by the European Commission.this ...

3.3 Distribution breakdown

The market structure by category is as follows:

Breakdown of workshop entries by circuit and vehicle age France, ****, in Source: ****

Dealers and agents are the most numerous on the market (***). The breakdown of market share for workshop entries is slightly different, however:

Market share of workshop entrances France, ****, in Source: ****

Auto ...

3.4 Breakdown of the maintenance and repair market by engine type

In ****, the maintenance and repair market was mainly driven by the diesel and petrol segments, accounting for **.*% and **.*% of sales respectively. The hybrid, plug-in hybrid and electric segments are hardly represented at all, firstly because these vehicles are more recents and therefore require less maintenance and repair work, but also because ...

4 Offer analysis

4.1 Types of automotive maintenance and repair services on offer

To summarize the range of services available in terms of maintenance-repair or, more broadly, automotive after-sales, we use the classification of the Mecagoo service comparator, which is set out in the table below:

4.2 Vehicle maintenance and repair prices

First of all, it's important to remember that, although the purchase price is the most important part of the total cost of a car, on average it accounts for only **% to **% of total vehicle expenditure.

To this purchase price must be added other expenses such as insurance, fuel, maintenance, parking and ...

4.3 Maintenance price trends over the years

Change in annual consumer price index for passenger car maintenance and repairs France, ****-*****, index base *** in **** Source: ****

The structural evolution of consumer prices (***) shows a steady upward trend in the cost of vehicle maintenance from year to year, which was already the case before the ****s. Indeed, the consumer price ...

5 Regulations

5.1 Regulations governing automotive service and repair professionals

Free competition between industry professionals

Under the new regulations in force since June *, ****, ratified by the European Commission, consumers are free to turn to any repair shop for maintenance and repair, both during the legal warranty period and the free extended warranty period. Vehicle owners must be able to have their ...

5.2 Regulations governing vehicle owners

All passenger cars with a Gross Vehicle Weight Rating (***) of *.* tonnes or less are subject to a roadworthiness test.

The first inspection must be carried out within * months of the vehicle's fourth anniversary. Thereafter, it must be carried out every * years.

No invitation is sent out, however: the inspection is carried ...

6 Positioning the players

6.1 Player segmentation

  • Speedy (Bridgestone)
  • Mobivia Groupe (Norauto, Midas)
  • Feu Vert
  • Carglass France (D'Ieteren Group)
  • Point S
  • Michelin Groupe
  • Euromaster
  • Thule
  • Oscaro.com (D'Ieteren Groupe)
  • AD Autodistribution Groupe (D'Ieteren Groupe)
  • TVH (D'Ieteren Groupe)
  • Parts Holding Europe - Auto Distribution (D'Ieteren Groupe)
  • Norauto
  • Roady (ITM Intermarché)
  • Autobacs
  • Garages AD Autodistribution (Autodistribution groupe)
  • Auto Primo
  • Auto Leclerc
  • Provac (PAC Groupe)
  • Shine group
  • Gys
  • Delko
  • Alliance Automotive Groupe
  • First Stop (Bridgestone)
  • Eurorepare

List of charts presented in this market study

  • Sales in the car care market
  • Change in average age of vehicle fleet at January 1
  • Growth in sales (excl. VAT) in the motor vehicle maintenance and repair sector
  • Evolution of the French car fleet
  • Growth in the number of after-sales operations in the automotive maintenance and repair sector
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Latest news

A new manager for Point S - 11/09/2024
  • - Number of Point S outlets in France: 660
  • - Total number of Point S outlets worldwide: over 6,200
  • - Number of countries where Point S is present: 51
  • - Number of Point S center concepts: 7
    • - Point S City: for rural communities and city centers.
    • - Point S Entretien Auto: for inner-city customers.
    • - Point S Centre Auto: in shopping areas, with a self-service sales area.
    • - Point S Glass: dedicated to glazing.
    • - Point S Industriel: for professional customers (HGVs, civil engineering, agriculture, etc.)
    • - Point S Ecomobilité: for the sale, maintenance and repair of electric two-wheelers (bicycles, scooters).
    • - Point S Vente Auto: specializing in the sale of 0 km and used cars.
Michelin: the pros and cons of moving upmarket - 12/02/2024
  • Michelin's sales in 2023 are 28.3 billion euros, down 0.9%.
  • The decline in Michelin tire sales volumes is nearly 5% in 2023.
  • The measured gain from price increases in 2022 and early 2023 is 1.3 billion euros on sales.
  • Michelin's operating income for 2023 is €3.6 billion, up 5% on the previous year.
  • This represents 12.6% of sales.
  • Michelin's net income is almost stable at €1.98 billion, compared with nearly €2 billion in 2022.
  • Michelin is counting on efficiency gains from 2025 following the closure of three industrial sites in Germany and one plant in the United States.
  • The Michelin Group has around 45 plants worldwide
A new CEO for Mobivia (Norauto, Auto 5...) - 08/02/2024
  • - Mobivia brings together 11 brands and some twenty start-ups
  • - Mobivia sales of 3.6 billion euros
  • - Mobivia has 1985 workshops and car centers in 17 European countries
  • - More than half of Mobivia's sales come from international markets
  • - Mobivia's core businesses are: motorist services, parts and tire distribution, and new mobility.
  • - Mobivia's twenty or so start-ups include Gaya, Trusk, Fifteen, the European leader in public bike-sharing services.
  • - Norauto, Auto 5, ATU, Midas, Carter-Cash, Bythjul & Skruvat, Däckskiftarna, Synchro Diffusion, iWip and Black-Star are just some of the brands that are part of Mobivia.
Michelin drastically downsizes in Germany - 29/11/2023
  • The French tire giant announced on Tuesday that it would cut 1,530 of its 5,000 jobs in the country
  • Gradual closure of two plants, in Karlsruhe and Trier.
  • The customer service center will be relocated to Poland.
  • Europe has become uncompetitive because of energy costs," warned Group Chairman Florent Menegaux at the start of the year.
  • Previously, this item represented 11% of the average cost price. Today, it accounts for over 22%.
Michelin strengthens its business outside tires - 21/06/2023
  • Michelin sales in 2022: €26.8 billion
  • Percentage of tire-related business by 2030: 75% to 70%
  • FGC is a company specializing in high-tech materials and fabrics
  • Value of Michelin's acquisition of Flex Composite Group (FGC): 700 million euros
  • FCG sales in 2022: 200 million euros
  • FCG has 400 employees in six production centers in Belgium and Italy
  • Michelin acquired Fenner in 2018
  • Sales of Michelin's high-tech materials business in 2022: €1 billion
  • Expected sales of Michelin's high-tech materials business after the acquisition of FCG: €1.3 billion
  • FCG average organic growth between 2015 and 2022: 11%
Michelin launches a new wave of acquisitions to ensure diversification - 20/06/2023
  • Michelin acquires Italian company Flex Composite Group (FCG)
  • FCG enterprise value: 700 million euros
  • FCG has 400 employees
  • FCG business sectors: marine, supercars and electric vehicles, sports, construction
  • FCG sales in 2022: 202 million euros
  • FCG average annual growth rate since 2015: 11
  • Michelin target: 20% of sales in "non-tire" activities by 2030
  • Michelin "non-tire" sales in 2022: 1.3 billion euros (or 5% of total)
  • Previous Michelin acquisitions before the Covid crisis: approx. 3 billion euros (Fenner, Multistrada, Camso)

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

Speedy (Bridgestone)
Mobivia Groupe (Norauto, Midas)
Feu Vert
Carglass France (D'Ieteren Group)
Point S
Michelin Groupe
Euromaster
Thule
Oscaro.com (D'Ieteren Groupe)
AD Autodistribution Groupe (D'Ieteren Groupe)
TVH (D'Ieteren Groupe)
Parts Holding Europe - Auto Distribution (D'Ieteren Groupe)

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