Summary of our market study
The global hearing aid market, valued at around $8.38 billion, has shown a projected growth trend with a CAGR of 7.2%, aiming to reach $14.45 billion by the end of 2026. This growth is driven by an aging population and an estimated increase in hearing impairment, which is expected to affect around 900 million people worldwide by 2050 due to factors such as noise pollution, genetic predisposition and infection. 16 million hearing aids have been sold worldwide, indicating a strong demand that is likely to persist as awareness of the consequences of hearing loss increases. Meanwhile, the cost attributable to untreated hearing loss in Europe was a substantial 216 billion euros a year. The Portuguese market echoes these trends, with a market value of around 80 million euros and an estimated 40,000 hearing aids sold that year.
Supply dynamics in Portugal show a highly concentrated market structure due to recent acquisitions, in particular by Amplifon. However, the COVID-19 pandemic posed significant challenges to the industry, affecting supply chains and reducing immediate demand for hearing aids due to closures and the prioritization of critical care.
Emerging trends in the hearing aid market
In recent years, the hearing aid market in Portugal has experienced significant growth - a significant increase on previous years. This growth has been fuelled by a combination of factors, including an ageing population, growing awareness of hearing health and technological advances. The number of hearing impairments reported by the Portuguese population highlights a striking contrast between those who need aids and the low penetration rate of actual use. Only a small percentage, between 2-3% of the population, claim to use hearing aids, while over 20% report having a hearing problem. This indicates a clear potential for market expansion.
Several key demographics influence demand trends in the hearing aid market. Notably, older people - between 65 and 74 - make up the largest segment of those reporting hearing problems. With demographic trends in Portugal pointing to an increase in the "over 60s" group, and around half the population over the age of 45, the hearing aid market is set to grow. Geographically, regions such as Alentejo and the island areas of Madeira and the Azores report higher percentages of self-reported hearing difficulties, framing a clear regional demand pattern. Internationally, Portugal has positioned itself as a major net importer of hearing aids, with Poland and Spain being the main suppliers. Sales volumes of hearing aids also rose overall, with the world selling between 15 and 20 million units, an increase of around 6.5% on the previous year. Price sensitivity remains a predominant factor affecting hearing aid adoption. Consumers often prioritize cost over quality, which influences their purchasing decisions.
Indeed, untreated hearing loss entails considerable societal costs, estimated at around 8,200 euros per person per year in Europe due to associated sequelae such as unemployment, lack of productivity and depression. In the Portuguese market, adults with a low level of education run a higher risk of hearing loss, and targeted awareness and prevention measures can significantly influence demand. There is also a link between exposure to noise or harmful drugs and hearing problems, which could extend the reach of the market as awareness grows. With the COVID-19 pandemic impacting healthcare services and consumer behavior, market dynamics faced short-term challenges, with supply shocks and a postponement of hearing aid consultations. However, tele-audiology services have emerged as key market players that are shaping the hearing aid landscape in Portugal
The Portuguese hearing aid market is a dynamic landscape dominated by a handful of leading players who have strengthened their presence through strategic acquisitions and extensive retail networks. These leading companies account for a significant share of the market, offering a diverse range of hearing aid solutions designed to meet the different needs of people with hearing impairments. Below, we look at the profiles of the main entities that have a substantial influence on the retailing of hearing aids and accessories in Portugal.
- Amplifon: Amplifon has emerged as a powerhouse in the market, particularly after its notable acquisition of Minisom in 2017, followed by the subsequent incorporation of Spanish giant GAES in 2018. This move catapulted Amplifon to a leadership position, commanding significant market share and offering an extensive selection of hearing aid solutions. Amplifon has established a strong retail presence with stores across the country, catering to the diverse needs of consumers looking for hearing aids that are both affordable and feature cutting-edge technology.
- Acústica Médica: This leading name in the market holds a substantial share and continues to maintain its position as one of Portugal's leading hearing aid suppliers. Acústica Médica is known for its broad distribution network and offers that cover different price ranges and levels of technology, making hearing solutions accessible to a wider segment of the population.
- Widex: As a world leader in hearing aid innovation, Widex has made a name for itself in the Portuguese market thanks to its commitment to providing advanced hearing solutions. Its presence in Portugal is notable, with a good market share that builds on the company's reputation for high-quality, technologically advanced hearing aids with the latest features to enhance the listening experience.
- Audição Activa: Growing rapidly in the competitive landscape, Audição Activa has firmly established itself in the market in recent years. Their focus on providing customer-centric hearing aid solutions and personalized services has enabled them to capture a significant share of the market, fostering customer trust and loyalty. The market is also home to other smaller players who collectively occupy a segment of the industry, demonstrating a rich and diverse range of options for consumers.
Despite the high level of market concentration attributed to the major chains, these additional competitors contribute to the variety and price competitiveness enjoyed by end-users. In summary, the main players in the hearing aid market in Portugal have strategically positioned themselves to meet the growing needs of an ageing population that prioritizes hearing health
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Summary and extracts
1 Market summary
1.1 Definition and presentation
A hearing aid is a medical device intended to correct a hearing defect.
The hearing aid market can be divided into two macro categories:
- STANDARDs: Behind-the-ear (BTE) and Receiver-in-the-canal (RIC)
- CUSTOM : In-The-Ear (ITE), Completely-in-Canal (CIC) and Invisible-in-Canal (IIC)
Historically, the first modern hearing aid appeared in the early 20th century with Sonotone's invention of the first earpiece in 1929. Hearing aids then became increasingly portable and discrete over the century, with the use of increasingly smaller and more efficient microprocessors since the late 1990s.
The hearing aid market is expected to benefit from a series of demographic and social transformations affecting global society. Specifically, in the context of Portugal, a progressively aging population, increasing awareness of preventive medicine, and technological innovations are projected to impact the hearing aid market.
1.2 Rapid growth of the global market
Ventes d'appareils auditifs Monde, ****-****, billions USD Source: ****
The global hearing aids market was valued at $*.** billion in **** and is projected to grow to $**.** billion by the end of ****. This equates to a CAGR of *.*%. Among the main drivers of this increase is an aging population. After all, the elderly are the most likely demographic to need hearing aids.
In addition, by ****, about *** million people worldwide are expected to suffer from hearing impairments, caused by increasing levels of noise pollution, genetic factors, ear infections and other complications. [***]
Sales volume of hearing aids World, ****-****, million units Source: ****
Logically, in line with a previous trend of growth in the market value of hearing aids, the volumes sold have also increased. In ****, ** million units were sold worldwide. Moreover, the growth from **** to **** was *.*%.
Again, growth in global volumes is likely to increase due to two primary reasons: first, demographics are changing. It is expected that by **** one in six people worldwide will be over the age of **. [***]
Hearing loss costs Europe, ****, billions of euros Source: ****
1.3 The Portuguese case
Estimated size
According to **** estimates, the Portuguese market value sales for hearing aids was around €** million, growing by about *.*% compared to **** and about **% compared to ****.
Hearing aid sales Portugal, ****-****, millions of euros Source: ****
Estimates also indicate that about **,*** hearing aids were sold in ****, resulting in an average price of €*,*** per unit, which is the median price of hearing aids that is discussed later in this study.
1.4 International Trade
UN Comtrade provides information on the exchange of goods or services between countries in terms of value and volume. The following data is based on code ******, labeled "hearing aids excluding parts and accessories".
Hearing aid trade Portugal, ****-****, in millions USD and in % Source: ****
With the information on the UN Comtrade, we get the coverage rate, which is calculated by dividing exports by imports. Looking at this rate and the data represented in the graph above, we can conclude that Portugal is without any doubt a net importer of hearing aids.
Portugal's largest suppliers of hearing aids are Poland and Spain, which together hold **% of the total value of imports.
Major suppliers of hearing aids in Portugal Portugal, ****, in % Source: ****
When it comes to the destinations of hearing aid exports, we observe that Spain accounts for **% of the total export value.
Portuguese hearing aid destinations Portugal, ****, in % Source: ****
2 Demand Analysis
2.1 Demand Overview and Drivers
Low penetration rates
Compared to the European average, hearing aid penetration in Portugal is still quite low, showing that most people with hearing needs are not solving their hearing problem. [***]
Other international studies have already shown that only **% of people who need to use hearing aids actually do so effectively. This has a big impact on quality of life; as untreated hearing loss leads to isolation and can actually result in a shorter life expectancy. [***]
The data in Portugal can also be misleading, as many individuals end up buying hearing amplifiers, which are not exactly a medical device and therefore sometimes do not fit into the sales statistics. We discuss this in more detail in the Regulation section.
Price over quality
Among the main factors that, according to Amplifon, lead to consumers' choice of hearing aids, we have price first. Only after that do consumers generally take into account the quality of the products, the components and accessories equipped. [***]
New demographics and hearing problems
The latest National Health Survey, which contains detailed information on hearing issues in the Portuguese population, was released in ****. The report, prepared by the National Health System, states that about *.* million people suffer from some type of ...
3 Market Structure
3.1 Market organization and dynamics
The structure of the hearing aid market in Portugal does not (***) and the remaining **% is held by national chains. [***]
Instead, in Portugal, the recent history of mergers and acquisitions resulted in a structural transformation that concentrated about **% of the market in four major chains: Minisom/Amplifon/GAES, Acústica Médica, Widex and Audição Ativa. At the center of this movement was the Italian Amplifon, which in February **** bought Minisom.
In addition, in August of the following year, it absorbed the Spanish company GAES. At the time, GAES was a chain that combined a total of *** stores in the country. In the purchase of GAES, the company invested *** million euros, while in the acquisition of Minisom stood at ** million euros. [***]
Other reasons for the high level of concentration are the high barriers to entry, which means that it is difficult for smaller players to capture market share. One reason for this is that the industry is heavily reliant on large R&D expenditures, which makes it difficult for smaller companies with less liquidity to enter the market.
3.2 A highly international production
The production of hearing aids is not only a national issue, but also an international one. Competition is strong among hearing aid manufacturers. There are seven international players in the hearing aid production industry that hold ** percent of the total European market. These companies are members of EHIMA - the European Hearing Instrument Manufacturers Association.
GN Resound MED-EL William Demant Holding Sonova Sivantos Starkley Labs Windex
The production process for hearing aids includes several stages, with significant Research and Development (***) work due in particular to rapid technical progress in the medical sector. This R&D effort must also take into account the ability to integrate hearing aid technology into a device that can be adapted to daily use and is as unobtrusive as possible for the comfort of the end user. Integration between R&D teams and product design is therefore essential in the hearing aid industry.
3.3 Distribution
In general, two categories of professionals can dispense hearing aids: audiologists and hearing aid dispensers. The former requires a four-year degree, and the latter requires high school graduation and a six-month technical training program. Consumers usually buy hearing aids from hospitals or retail clinics in department stores ranging from small private suppliers to large chain stores. [***]
Business to Business
Production and manufacturing takes place in a different company, which at a later stage, once the product is completed, sells it to retailers. This methodology is common in the hearing aid value chain, as international manufacturers sell their production to wholesalers or retailers.
Business to consumer
Production and manufacturing take place in the same company that handles customer interaction and sales. A large part of the market is in the hands of specialized retailers, while a small percent is held by pharmacies, supermarkets and opticians. The players have a national footprint, operating a retail network of private label stores spread throughout the territory, and also have service points located in hospitals and health centers, spread throughout the country.
Some competitors in this market offer a home visit service, in which they travel, free of charge, to any location in mainland Portugal to ...
3.4 Expected Impact of Covid-19
Social distancing and other measures imposed in Portugal and other countries have a severe impact on the hearing-related healthcare market. This includes independent hearing care professionals to larger players and component suppliers.
In addition to this supply shock, the virus has also had an impact on potential demand. This is because hearing aid consultation is not considered first priority in the midst of a pandemic. Thus, under lockdown, not only were several individuals unable to go shopping for hearing aids, but in the short term, many customers might choose to postpone their trip to a store given the circumstances. An aggravation could be the fact that the most potential customers are the elderly, who are also the most vulnerable to the new virus.
Still, in times like these, it becomes even more evident that hearing health is an essential and vital prerequisite for a healthy, safe and socially incorporated life. People living with hearing loss should therefore not hesitate to seek professional help, be it counseling, fitting or repairing hearing instruments. Delaying necessary treatment can lead to further deterioration of a hearing impairment and an increase in other health risks, such as cognitive decline and dementia. Hearing instrument users who are ...
4 Supply Analysis
4.1 A more concentrated supply structure
As previously mentioned, the hearing aid market in Portugal is characterized by the recent series of acquisitions, first of Minison being acquired by Amplifon in early ****, and then, the same Amplifon also buying GAES in ****. As a consequence, Amplifon has become the leading player in the retail marketing of hearing aids and accessories, with a share of [***]%. We can see the results in the market supply structure for the retail marketing of hearing aids and accessories in percentage for the years ****-**** in the table below.
Source: ****
4.2 Three types of hearing aids
The components that are common to all models are:
A microphone - Captures sounds and converts them into electrical signals An amplifier - Increases the volume of the microphone signals and filters out irrelevant sounds A speaker - Converts electrical signals into acoustic signals A receiver - Channels acoustic signals to the eardrum.
As mentioned, one can break down hearing aids into two macro categories: Custom and Standards. A further distinction can be made based on the position of the aid. The following image shows three different typologies:
In the same order as shown in the image:
BTE (***): Behind-the-ear hearing aids are placed behind the ear and sound flows in the ear canal through a thin, transparent tube connected to a custom-made ear mold. RIC (***) is covered with a silicone dome and its position inside the ear canal makes it almost invisible. ITE (***).
The patient's choice of prosthesis depends on several factors obtained through medical diagnosis - performed through an audiogram - and discussion between the doctor and the patient. The determining criteria will be:
The intensity of the hearing loss, The need for discretion, The patient's ability (***), The patient's lifestyle, The patient's budget.
In the table below, we present some ...
4.3 An average price range for the different models
The number of hearing aid types undoubtedly reflects a number of different price points. Price differences do not necessarily increase between the three different typologies, since the most impacting factors increase or decrease the price mainly with regard to the features, competencies, and additional components of the hearing aids themselves.
Price is often the main obstacle to widespread use of hearing aids. The most expensive prostheses are generally digital and allow for very precise calibration, as well as self-regulation depending on acoustic environments and reduction of unwanted noise.
Cheaper prosthetics are usually amplifiers and are widely advertised in media. They usually have much more attractive prices, but are rarely effective in achieving a correct adaptation, since they only amplify the surrounding sound, and do not adapt to the needs of the various environments. Thus, they are often the cause of the "bad reputation" of hearing aids.
Based on the choice of these additional advantages, hearing aids can be sub-segmented into basic, medium, and high-end. These categories can include all three models (***) based on the accessories and technologies that the models offer.
Source: ****
Basic models, also known as *-star devices, are based on digital technology that amplifies the audio signal transmitted to ...
5 Rules and Regulations
5.1 Regulatory framework for the hearing aid market
Decree-Law No.***/**** transposed the European directive ****/**/EC into Portuguese law. It establishes the rules regarding research, manufacturing, marketing, commissioning, surveillance and advertising of medical devices and their accessories. In other words, it is about the commercial exchange of hearing aids, which are regulated as medical devices.
It is stated that medical device sales representatives must be properly trained, have scientific knowledge and deontological training to enable them to provide accurate and as complete information as possible about the devices they present.
The Portuguese hearing aid market has recently been criticized by several otolaryngologists, accusing it of being "poorly regulated". This happened after a rapid increase in complaints from consumers that reached the Portuguese Association for Consumer Defense (***). The vast majority of these complaints originated from individuals who purchased hearing aids through television ads, telephone or in their own homes. According to the specialists heard by the Association, many of these issues arise as a result of distance consultations, or because the necessary tests were not carried out to find a suitable device for the health problem. [***]
The vice president of the Portuguese Society of Otorhinolaryngology and Head and Neck Surgery, Pedro Escada argued that Portugal is a paradise for hearing aid ...
5.2 Hearing aid subsidies
Public subsidies for hearing aids are provided by the National Health Service. However, these are exclusively for children under the age of **. If a child or young person is diagnosed with a hearing impairment, there is no fixed limit to the amount of help that individual can receive. In addition, children with ear impairments who are covered by the National Health Service must have a specialist sign the necessary application documents for public subsidies. To receive the subsidy, the patient must present the prescription provided by the specialist, a copy of the ID card or citizen's card, and three budgets with updated amounts. [***]
For adults to apply for hearing aid subsidies, they can only do so on a private health insurance policy that specifically includes a policy covering hearing impairments. Some health subsystems offer a contribution toward the purchase of hearing aids. The Instituto de Proteção e Assistência na Doença, I.P. (***), for example, provides **% of the costs, up to €***.** per unit. Testing and treatment for adult hearing-impaired patients, however, should go directly to a private hearing care professional. [***]
6 Positioning of the actors
6.1 Companies
- Minisom
- GAES
- Acústica Médica (Demant group)
- Audição Activa
- Amplifon
- WS Audiology (Widex Sivantos)
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