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Summary and extracts

1 Market overview

1.1 Definition and scope of the study

The term "last mile" refers to the last link in a distribution logistics chain, the last part of the journey before reaching the final consumer. The explosion of e-commerce and delivery services has brought new interest to this issue, which has become essential. In fact, it is estimated that the management of the last mile can account for up to 30% of the total delivery cost. The closer we get to the end consumer, the more diversified the delivery routes become, especially as express delivery is becoming the standard. Confronted with ever shorter lead times, growing volumes, and a real ecological challenge (it is estimated that one car in five in Paris delivers goods), the logistics industry in general and the last kilometre in particular is evolving very rapidly.

The global market for the last mile is therefore booming, with a projected compound annual growth rate (CAGR) of 9.3% until 2024. North America is the dominant region in the market, but it is in Asia-Pacific that the growth prospects are most significant. In France, the market is also very dynamic with strong growth of 10% per year until 2025.

The main drivers behind the rapid expansion of last-mile delivery are increasing urbanization and, above all, the explosion of online commerce.

Moreover, the last mile is no longer seen simply as a logistical challenge, but also as the final step in the customer experience. Mastering it is therefore essential and, in France, many new companies are struggling with traditional players to take a dominant position in this market by integrating new technologies into the service offered. The aim is therefore to minimise costs while improving the customer experience without losing efficiency.

The main players in this market are e-commerce distributors, primarily Amazon, Alibaba and Rakuten, and logistics providers such as DHL, FedEx or Chronopost. However, the market is not limited to these players alone and today all companies active in B2C (directly or indirectly) are concerned.

List of charts presented in this market study

  • Evolution du chiffre d'affaires du marché du dernier kilomètre
  • Répartition du marché du dernier kilomètre, par région
  • Répartition du marché du dernier kilomètre, par type de véhicule utilisé
  • L'impact de la livraison dernier km sur la réalisation des objectifs de l'entreprise
  • Evolution du chiffre d'affaires du marché du transport au dernier kilomètre
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Latest news

Quick commerce: Getir withdraws from Europe and the United States - 30/04/2024
  • - Flink (a German company with pink-clad couriers) went into liquidation in mid-April.
  • - Frichti (a French company) also went bankrupt a few months ago.
  • - Getir has announced that it is leaving Europe and the United States, where the company generates 7% of its sales, to concentrate on Turkey, its main market.
  • - Nearly 2,500 jobs cut at Getir in the five countries where the company was still active.
  • - Getir had already withdrawn from four European countries: France, Italy, Spain, Portugal.
  • - Getir: Founded in 2015 in Istanbul, acquired Germany's Gorillas in 2022.
  • - Employed some 20,000 people worldwide.
  • - Company valuation was $12 billion two years ago.
  • - Operated in nine countries before beginning its strategic retreat. - Intense competition between Getir, Flink, Cajoo, Gopuff, Gorillas
Rakuten and PriceMinister's transformation into the e-commerce cashback leader - 19/02/2024
  • - 10 million visitors per month to the brand's website in France
  • - 70 subsidiaries for the conglomerate
  • - 13 billion euros in sales by 2023
  • - Purchase of PriceMinister in 2010 for 200 million euros
  • - Break-even point for Rakuten France reached by end 2023
  • - Amazon became France's leading non-food retailer in 2016
  • - Rakuten has 13 million members and 12,000 third-party sellers
  • - 150 million items on offer
  • - Second-hand products account for almost half of Rakuten France's sales
Delivery: Getir plans to cut 900 jobs in France - 17/05/2023
  • Two Getir subsidiaries, Gorillas and Frichti, have been placed in receivership.
  • The group employs 900 people in France, including 500 at Gorillas and 400 at Frichti (according to the CFDT).
  • The group's total debt at the end of March 2023 is around 17.6 million euros.
Quick commerce: Getir France in receivership - 24/04/2023
  • Flink took over Cajoo in early 2022
  • Gorillas acquired by Getir in December
  • Getir filed an application for receivership with the Paris Commercial Court.
  • The proceedings concern Getir, Gorillas and Frichti in France.
  • The group has 52 stores in 7 French cities: Paris, Lille, Lyon, Marseille, Aix-en-Provence, Montpellier and Grenoble.
  • Getir operates in 9 countries worldwide, from Germany to the United States.
DHL Express orders 9 Boeing B777-200LR freighters. - 24/04/2023
  • DHL Express is looking to replace the oldest aircraft in its fleet as part of its sustainable development approach.
  • Between 2018 and 2022, DHL acquired 28 B777-200F freighter aircraft from Boeing, 18 of which are currently in service.
  • The remaining aircraft will be delivered between 2023 and 2025.
  • DHL Express operates over 300 specialized aircraft with 18 partner airlines on more than 2,400 daily flights across 220 countries and territories.
  • The company employs over 395,000 people in more than 220 countries and territories.
  • The Deutsche Post DHL Group generated sales of over €94 billion in 2022.
Leclerc to grow strongly in 2022, driven by inflation - 17/04/2023
  • E.Leclerc sales up 8.5% including fuel in 2022.
  • E.Leclerc sales in 2022: 43.9 billion euros excluding fuel and 55.6 billion euros including fuel.
  • E.Leclerc is France's leading food retailer
  • E.Leclerc has 544 members and 734 stores.

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

E.Leclerc
Rakuten
Cogepart
DHL International Express France
Écolotrans
FedEx
Lifelines
Getir
Gorillas
Mail Boxes etc
Ouidrop

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