Summary of our market study

In the UK, awareness of e-scooters is high, with 90% awareness among the public and 53% claiming some level of knowledge. Users are predominantly male (71%) and under 35 years old (74%). Safety concerns are prominent, with 53% mentioning safety-related disadvantages, yet 69% see benefits like reduced pollution. Only 9% are likely to buy, and 15% to rent an e-scooter. The UK market has 18,000 e-scooters for hire across 51 English towns and cities, the market nearly doubled from 3,099 units in December 2020 to around 5,700 by February 2021.

Globally, the electric scooter market was valued at USD 19.6 billion in 2021 and is expected to grow at a CAGR of 7.3% to USD 29.9 billion by 2028, with the Asia Pacific dominating. The COVID-19 pandemic influenced usage, with 58% at Wave 1 more likely to rent due to safety concerns about public transport, but as restrictions eased, usage patterns shifted with some returning to pre-pandemic transport choices.

Evolving E-Scooter Landscape in the United Kingdom

The United Kingdom has witnessed a burgeoning interest in e-scooters, particularly highlighted by a series of trials and surveys analyzing the public's attitude towards these electric vehicles. As e-scooters emerge as a popular mode of transportation, there is an inclination towards understanding the demographics of users, reasons for use, and the perception of their advantages and disadvantages. Around half of the UK population claims to have some knowledge of e-scooters, with awareness being notably higher among men, individuals under the age of 55, urban dwellers, and those from higher social grades. 

In contrast to the evenly spread percentage representation of ethnic minorities among users and the general adult population, there is a skew toward younger users, where the 16 to 34 age group constitutes about three-quarters of e-scooter users. Interestingly, individuals with lower incomes were more likely to be regular users, bringing to light economic considerations in transport choices. E-scooters are primarily used outside of traditional rush hours, with use distributed throughout the day and into the evening. It is reported that more than half of the respondents would use an e-scooter as their sole mode of transport to reach their destination. Most people use e-scooters with a specific destination in mind, and half also find them enjoyable for recreation.

Despite the array of perceived advantages like environmental benefits, speed, and convenience, there is a significant portion of the population that recognizes potential drawbacks, predominantly concerns around safety for both riders and pedestrians. The likelihood of individuals purchasing or hiring an e-scooter is modest, hovering around 9 percent for purchasing and about 15 percent for hiring, with men and urban residents displaying a slightly higher propensity towards both acquiring and renting e-scooters. The UK market for shared e-scooters has seen significant growth, nearly doubling from the start of December 2020 to February 2021, with an estimated number of vehicles available for hire reaching between 5,000 and 6,000. These vehicles are operated by around 12 companies across numerous areas in England, with the largest share being overseen by market players like Voi. The pandemic has dynamically influenced usage patterns and perceptions.

Dominant Forces in the UK's E-Scooter Rental Landscape

Navigating through the lanes and bylanes of England's towns and cities, one can witness a growing fleet of electric scooters, marking the rapid expansion of a new and eco-friendly mode of transportation. In the forefront of this burgeoning industry are 12 pioneering companies that have positioned themselves strategically across 51 English locales. Scotland, Wales, and Northern Ireland remain spectators, not yet participating in the trial programs.

One company that stands out is Voi, brandishing its bright and easily recognizable coral-hued e-scooters. As the second-largest provider, Voi has carved a significant niche in the market, enticing riders with the promise of a fun, fast, and carbon-footprint-reducing journey, and it's not alone in the race. Together, these companies have amassed a staggering arsenal of approximately 18,000 e-scooters, all readily accessible for short-term hire. Their collective presence signifies a robust commitment to altering the urban transit scene, although it does highlight the nascent state of the market – only two trials have concluded thus far. Each company is vying to become the go-to choice for the environmentally conscious and tech-savvy commuter, looking to skirt around congested streets and reduce their ecological impact. The competition among these 12 market players has sparked a spectrum of options for users, with each brand aiming to offer the most reliable, user-friendly, and accessible service.

Through mobile apps and strategically placed docking stations, access to these e-scooters has never been easier, leading to a small but defining shift in the way residents and visitors alike are experiencing city travel. As regulations evolve and e-scooter usage becomes an ingrained feature of urban mobility, these main players in the market are not just service providers but pioneers of a transport revolution, each with a shared vision of greener, more efficient, and convenient urban travel. The likes of Voi and its contenders are not merely moving people - they're propelling cities towards a more sustainable future.

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Summary and extracts

1 Market overview

1.1 Definition and presentation *

An electric scooter is considered a gait throttle (not an actual means of transportation) and consists of a platform on which to rest one's feet, two wheels with suspension, a T-shaped handlebar with a throttle and possibly a hand brake.

This market can be segmented according to the type of scooter user, there are:

-Users who own a scooter;

-Users who use self-service rental solutions.

The global electric scooter market was valued at $19.6 billion in 2021 and is expected to reach a value of $29.9 billion by 2028.

The Department for Transport (DfT) is coordinating regulated trials that allow people in certain areas of England to rent an e-scooter. There are around 18,000 electric scooters available for short-term hire in the UK – 12 companies are operating in 51 towns and cities, all in England. Scotland, Wales and Northern Ireland did not join the trial programme.The UK’s shared e-scooter market has nearly doubled in size since December 2020. 

 

1.2 Global Market

The global electric scooter market was valued at USD **.* billion in **** and is expected to reach a value of USD **.* billion by ****. The global market is expected to grow at a compound annual growth rate (***) of *.*% during the forecast period.

Asia Pacific held the largest market share in ****, with a share of **.**%. Being an automotive hub, the region is expected to dominate the global electric scooter market share with high sales and production. 

Mercato globale dei monopattini elettrici Mondo, ****-****, in miliardi di dollari Fonte: Vantage Market Research

1.3 UK Market

The Department for Transport (***) is coordinating regulated trials that allow people in certain areas of England to rent an e-scooter. The first trial started in July **** and a total of ** trials across ** areas have been implemented. By the end of December ****, ** trials remained in operation across ** areas, delivered by a total of ** e-scooter operators.

The UK’s shared e-scooter market has nearly doubled in size since December ****. Using a combination of data sources, including data feeds and scanning the apps from the ** operators working in the UK so far, Zag estimates there were *,*** e-scooters available in Febraury **** across ** towns and cities in the UK.

Zag’s last UK shared e-scooter trend report showed there were *,*** available at the start of December ****.

The UK’s shared e-scooter market UK, ****-****, units Source: ****

1.4 Covid Impact

Thanks to the report of the evaluation of e-scooter rental trials in England, commissioned by the Department for Transport (***), we analyzed how the pandemic changed the user perceptions of the e-scooter It includes data collected between July **** and the end of December ****

At Wave * of the user survey, more than half (***) .

The Wave * qualitative interviews indicated that concerns about COVID-** infection risk on public transport remained an important motivation for e-scooter use, as restrictions were lifted.

However, for some people the pandemic was a reason to avoid e-scooters. At Wave * of the user survey, **% of residents in trial areas reported feeling wary of using shared e- scooters due to COVID-** **. Perhaps counter-intuitively, younger people were more likely to feel this way than older people: **% of those aged **-** said this, compared to **% of those aged **+. Older people were more likely than younger people to say they neither agreed nor disagreed that they felt wary about using shared e-scooters due to COVID-**: **% of those aged **+,compared to **% of those aged **-**. These findings suggest that for older people – who used e-scooters at lower rates – factors other than COVID-** were more important in their decision not to use e-scooters 

The qualitative research suggests ...

2 Demand analysis

2.1 Knowledge and awareness of e-scooters in UK

In ****, the Department for Transport (***) commissioned Kantar’s Public Division to carry out a nationally representative survey of public attitudes and behaviours in relation to e-scooters.

There was a moderate level of knowledge of e-scooters: half of respondents (***) claimed to have some degree of knowledge. Within this, **% knew a lot or a fair amount and **% knew a little. Levels of knowledge were higher among males, younger respondents, those living in urban areas, and those from higher social grades. 

Awareness of electric scooters in UK UK, ****, in % Source: ****

Reported knowledge of e-scooters was higher among men (***)

Overall awareness of e-scooters was higher (***).  

Awareness of electric scooters in UK UK, ****, in % Source: ****

2.2 E-scooter riders: who uses e-scooters and why

One in ten residents reported having rented an e-scooter in their local trial area. Of those who had not rented an e-scooter, nearly two thirds expressed a lack of motivation or interest (***)

E-scooters users were predominantly male and under the age of **. In the demographic survey, **% of users identifiedas male, compared to **% of the adult population of England. The user survey suggests that the gender profile of users has become increasingly weighted towards men over time: **% of respondents to the Wave * survey identified as male, which increased to **% in the Wave * survey.  **% of male users were regular users compared to **% of female users. Overall, **% of regular users were men. (***)

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