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1 Market overview
1.1 Definition and scope of study
The market for computer assistance at home concerns both private individuals and companies. It is divided between :
- Services for Professionals (businesses, liberal professions, self-employed, independent contractors) ;
- Services for individuals which have grown significantly with the increasing use of computers and the Internet.
There are 3 main types of services to individuals:
- Follow-up in the start-up phase (which concerns more than 50% of the cases) ;
- Support in case of operational problems ;
- Computer training.
Business services are primarily concerned with network maintenance and repair. Assistance companies also offer training courses for companies. At the same time, new forms of support are increasingly being developed, such as IT consulting and cyber security
Portugal has tried to establish itself as a technological pole, encouraging several high-tech companies to come to the country. Recently, given the lack of skilled labour, the Portuguese government created a special visa to attract Brazilian IT professionals. In addition, another visa has been created for entrepreneurs who intend to open/transfer their own technology companies in the country. [ Folha de SP ]
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the market for computer assistance at home | Portugal
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