Turnover: 1.54 billion EUR (2019)
Country: France
- Customer relationship management group
- Sitel Group is a global services group comprising Acticall France and Sitel.
- Acticall is a French company founded in 1994 by the Mulliez family
- Sitel is an American company founded in 1985.
- Both entities are present in 25 countries.
- In 2015, Acticall announced the takeover of American giant Sitel and is climbing the rankings among global leaders.
- In 2018 Sitel Group announced the opening of the first dedicated Airbnb contact platform in France. This platform was set up on the Wasquehal site and generated the creation of 150 jobs.
- The group has 5 subsidiaries: TSC (digital CX), Learning Tribes (Talent training and development), Novagile (technologies and innovation), Extens Consulting/Sitel Insights (Consulting and Analytics).
Financial Data
DUNS: 451208292
Legal Name: ACTICALL FRANCE
Address: 50 BD HAUSSMANN 50 AU 52, 75009 PARIS 9
Number of employees: Entre 2 000 et 4 999 salariés (2018)
Capital: 5 366 000 EUR
Financial Data:
| Year | Turnover (€) | Net Profit (€) | Fiscal Year End | Fiscal Year Duration |
|---|---|---|---|---|
| 2017 | 200 148 196 EUR | 5 659 061 EUR | 31/12/2017 | 12 |
| 2016 | 189 283 327 EUR | 4 699 833 EUR | 31/12/2016 | 12 |
| 2015 | 179 978 441 EUR | 6 966 052 EUR | 31/12/2015 | 12 |
Company Managers:
| Position | First Name | Last Name | Age | |
|---|---|---|---|---|
| Président | Laurent | UBERTI | 53 | |
| Directeur général | Kim | Malavieille | 56 |
Studies mentioning this company
The call centre market - France
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- SFR
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- Acticall Sitel Group
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